Booking Policy

Welcome to Jawai Natural Leopard Safari. This Booking Policy outlines the terms and conditions for booking safari tours, accommodations, and related travel services through https://www.jawainaturalleopardsafari.org/.

By making a booking with us, you acknowledge that you have read, understood, and agreed to this Booking Policy.

1. Booking Process

Guests can book our services through:

  • Our official website
  • Phone call
  • WhatsApp
  • Email enquiry

All bookings are subject to availability and confirmation.

2. Booking Confirmation

A booking is considered confirmed only after:

  • Required payment has been successfully received.
  • Booking details have been verified.
  • A confirmation email, WhatsApp message,  shared by our team.

Please review your booking confirmation carefully and notify us immediately if you find any errors.

3. Guest Information

To complete your booking, you may be required to provide:

  • Full Name
  • Mobile Number
  • Email Address
  • Number of Guests
  • Preferred Safari Date and Time
  • Accommodation Preferences (if applicable)
  • Government-issued Photo ID (where required)

Providing incorrect or incomplete information may delay or affect your booking.

4. Payment Policy

To secure your reservation, payment must be made through our approved payment methods.

We accept payments via:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • Bank Transfer

Bookings will only be confirmed after successful payment verification.

5. Safari Availability

Safari bookings are subject to:

  • Availability of safari vehicles
  • Forest Department regulations
  • Seasonal operating schedules
  • Weather conditions
  • Wildlife conservation guidelines

Preferred time slots cannot always be guaranteed.

6. Safari Timings

Safari timings may vary depending on:

  • Season
  • Weather conditions
  • Forest Department rules
  • Wildlife movement

Guests are requested to report at the designated meeting point at least 30 minutes before the scheduled departure time.

Late arrivals may result in the booking being treated as a No Show, and the safari may proceed without the guest.

7. Changes to Bookings

Guests wishing to modify their booking should contact us as early as possible.

Requests for changes are subject to:

  • Availability
  • Operational feasibility
  • Applicable charges (if any)

We cannot guarantee that all modification requests can be accommodated.

8. Cancellation & Refunds

Booking cancellations and refunds are governed by our separate Refund & Cancellation Policy.

Guests are encouraged to review that policy before making a reservation.

9. Wildlife Sightings

Jawai is a natural wildlife habitat.

While the region is renowned for its leopard population, we do not guarantee sightings of leopards or any other wildlife species, as animal movement depends entirely on natural conditions and environmental factors. Every safari offers a unique experience in the wild.

10. Guest Responsibilities

Guests are expected to:

  • Arrive on time for the safari.
  • Carry valid identification if requested.
  • Follow all instructions provided by guides and drivers.
  • Respect wildlife and maintain a safe distance.
  • Avoid littering or damaging the natural environment.
  • Maintain appropriate behaviour throughout the tour.

Failure to comply with safety or conservation rules may result in removal from the safari without a refund.

11. Health & Safety

Guests should inform us in advance of any medical conditions or mobility requirements that may affect their participation.

Participation in safari activities is at the guest’s own risk.

We recommend carrying:

  • Drinking water
  • Sunscreen
  • Hat or cap
  • Comfortable clothing
  • Closed-toe footwear
  • Camera or binoculars (optional)

12. Force Majeure

We reserve the right to postpone, modify, or cancel bookings due to circumstances beyond our control, including:

  • Severe weather conditions
  • Government orders
  • Forest Department restrictions
  • Wildlife conservation measures
  • Natural disasters
  • Road closures
  • Technical or operational issues

In such situations, we will make reasonable efforts to offer an alternative date or process a refund in accordance with our Refund & Cancellation Policy.

13. Liability

Jawai Natural Leopard Safari acts as a booking platform and service provider for safari-related experiences.

We shall not be held responsible for:

  • Wildlife behaviour or sightings
  • Personal injury
  • Loss or damage of personal belongings
  • Delays caused by weather or traffic
  • Changes imposed by government or forest authorities.

14. Changes to This Booking Policy

We reserve the right to update or modify this Booking Policy at any time.

Any changes will become effective immediately upon publication on this page. Continued use of our website and services constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions regarding bookings, safari availability, payments, or reservations, please contact us using the official contact details provided on our website.

Website: https://www.jawainaturalleopardsafari.org/

We look forward to welcoming you for an unforgettable wildlife experience in the beautiful landscapes of Jawai.

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